Last updated: 24 August 2026
Finetrics Ltd is a company registered in England and Wales (Company No. 17348439). Our registered office is at 66 Paul Street, London, EC2A 4NA, United Kingdom. For the personal data described in this policy, Finetrics Ltd is normally the controller.
We may collect identity and contact information; business and professional information; enquiry, meeting and correspondence records; contract, billing and payment administration information; and technical or usage information generated when you use the website.
We do not intentionally collect special-category personal data through this website. Please do not send sensitive personal information unless it is necessary and we have agreed an appropriate way to receive it.
We collect personal data directly from you when you contact us, book a call, communicate with us or enter into an engagement. We may also receive business contact information from your organisation, professional contacts, publicly available business sources and service providers used to operate the website.
We use personal data to respond to enquiries and take steps before entering into a contract; deliver and manage services; administer contracts, invoices and records; operate, protect and improve the website; communicate relevant information about our services; establish or defend legal rights; and meet legal or regulatory obligations.
Depending on the activity, we rely on contract, steps taken at your request before a contract, legal obligation, legitimate interests or consent. Our legitimate interests include operating and developing our business, maintaining client relationships, protecting our systems and communicating with relevant business contacts. We consider and balance those interests against your rights.
We may share personal data with trusted hosting, communications, scheduling, analytics, accounting and other operational service providers; professional advisers; regulators, courts and public authorities where required; and parties involved in a reorganisation, financing, sale or transfer of the business.
Service providers acting for us are expected to process personal data only for agreed purposes and with appropriate confidentiality and security protections. We do not sell personal data.
Some service providers may process personal data outside the United Kingdom. Where required, we use a lawful transfer mechanism, such as UK adequacy regulations or approved contractual safeguards, together with any additional protections considered necessary. You may contact us for more information about relevant safeguards.
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting and reporting requirements. In deciding retention periods, we consider the nature and sensitivity of the data, the relationship, applicable limitation periods and legal obligations.
As a general guide, enquiry records may be kept for up to 24 months, while client, contractual and financial records may be kept for up to seven years after the relevant relationship ends. We may retain information for longer where required by law or to establish, exercise or defend legal claims.
Depending on the circumstances, you may have rights to access, correct or erase personal data; restrict its use; receive certain data in a portable format; and withdraw consent where processing is based on consent.
You also have the right to object to processing based on legitimate interests and to object at any time to direct marketing. To exercise a right, contact us through the website and provide enough information for us to identify you and understand the request.
We use proportionate organisational and technical measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.
The website may use strictly necessary technologies required for security and operation. Where we use non-essential analytics, advertising or similar technologies, we will provide clear information and request consent where required. You can also control cookies through your browser settings.
Please contact us first if you have a concern so that we can try to resolve it. You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority. Information is available at ico.org.uk or by calling 0303 123 1113.
We may update this policy to reflect changes in our services, website or legal requirements. The date at the top shows when it was last updated. Material changes will be highlighted where appropriate.
© 2026 Finetrics Ltd · Registered in England & Wales · Company No. 17348439